This page explains how billing, cancellation and refunds work for a ClearHR subscription. It restates what is already published in our Terms of Service (section 3, Subscription and payment, and section 8, Termination) — it does not add new conditions.
ClearHR starts at SGD 180 per month depending on team size, across five bands from 1-20 up to 201-500 staff. All features are included: there are no per-employee fees and no hidden add-ons. Subscriptions are billed monthly.
Billing is monthly. The first payment starts your subscription and each payment covers the following month. There are no contracts and no minimum commitment, so you are never locked in to a fixed term.
You may cancel at any time from your dashboard. Cancelling stops future monthly charges. Your data stays exportable, as described in section 8 of the Terms of Service.
You do not need a credit card to start, and you can book a free payroll & compliance check with us before subscribing.
Email [email protected] with the date and the amount. We will check it against your subscription record and reply to you.
Payments are collected through Airwallex on behalf of Kyly CST Pte Ltd (UEN 201942481M), the company that operates ClearHR. Card details are entered on Airwallex's own secure checkout page and never pass through the ClearHR website or its servers.
See our Terms of Service and our Privacy Policy. Questions about this page: email [email protected].